These Terms of Service (“Terms”) govern your access to and use of the website, services, software-enabled features, communication tools, and related services provided by ROTHYR LLC (“ROTHYR,” “we,” “us,” or “our”).
By accessing our website, submitting information to us, or using our services, you agree to these Terms. If you do not agree to these Terms, you should not use our website or services.
ROTHYR provides technology-enabled tools and services designed to help businesses manage and respond to customer and prospective customer communications.
Depending on the services selected and configured, ROTHYR may provide or facilitate features such as automated responses, lead and contact organization, appointment scheduling, follow-up communications, customer relationship management, human handoff, notifications, and related communication or workflow functions.
Available features may vary depending on a customer's configuration, subscription, third-party services, integrations, and other factors.
Certain ROTHYR services may use artificial intelligence, automation, or other software systems to respond to inquiries, process information, assist with scheduling, organize communications, facilitate follow-up, and perform related functions.
Artificial intelligence and automated systems may occasionally produce inaccurate, incomplete, delayed, or inappropriate responses. Customers and users should independently review important information when appropriate.
ROTHYR does not guarantee that automated systems will correctly interpret or respond to every inquiry or circumstance.
ROTHYR provides tools intended to assist businesses with lead communication, organization, scheduling, follow-up, and related processes. We do not guarantee any specific business, financial, marketing, sales, lead-conversion, appointment, revenue, or other result.
Actual results depend on numerous factors outside ROTHYR's control, including lead quality, customer demand, business practices, pricing, market conditions, responsiveness, and the products or services offered by the customer.
Customers are responsible for providing accurate and current information necessary to configure and operate their ROTHYR services.
Customers are also responsible for:
You may not use ROTHYR's website or services to:
We may restrict or terminate access to our services when we reasonably believe they are being used in violation of these Terms or applicable law.
Certain ROTHYR services may support communications through channels such as website chat, email, and SMS.
Where required, SMS messages will be sent only after appropriate consent has been obtained. Message frequency may vary. Message and data rates may apply.
SMS recipients may reply STOP to opt out of text messages and HELP for assistance.
Consent to receive marketing or other SMS communications is not a condition of purchasing goods or services.
Customers using ROTHYR communication features are responsible for complying with applicable communication, consent, advertising, and messaging requirements.
ROTHYR may rely on third-party software, infrastructure, communication providers, hosting providers, scheduling systems, customer relationship management systems, integrations, and other services.
Third-party services may be subject to separate terms, policies, availability, and technical limitations.
ROTHYR is not responsible for outages, changes, interruptions, errors, or other failures caused by third-party services that are outside our reasonable control.
We may modify, update, improve, replace, suspend, or discontinue features of our website or services from time to time.
We do not guarantee that the website or services will operate without interruption, delay, error, or downtime.
Maintenance, technical issues, third-party outages, internet connectivity, system updates, and other circumstances may temporarily affect service availability.
The ROTHYR name, branding, logos, website content, designs, software, documentation, and other materials created or owned by ROTHYR are protected by applicable intellectual property laws.
Except as expressly authorized by ROTHYR, you may not copy, reproduce, distribute, modify, sell, license, or create derivative works from ROTHYR-owned materials.
Customers retain ownership of their own business information, content, trademarks, logos, and other materials they provide to ROTHYR, subject to any rights reasonably necessary for ROTHYR to provide the requested services.
Your use of our website and services is also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect information.
To the extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.
ROTHYR disclaims warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.
We do not warrant that our services will be uninterrupted, error-free, completely secure, or suitable for every particular business purpose.
To the fullest extent permitted by applicable law, ROTHYR LLC and its owners, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, our website or services.
This includes, without limitation, losses involving revenue, profits, business opportunities, leads, customers, data, goodwill, or business interruption, except where such limitations are prohibited by law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless ROTHYR LLC and its owners, officers, employees, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from your misuse of the services, violation of these Terms, violation of applicable law, or infringement of another party's rights.
We may suspend or terminate access to our services if a customer materially violates these Terms, uses the services unlawfully or abusively, creates a security risk, or fails to meet applicable payment obligations.
Additional cancellation, billing, subscription, or termination terms may be established in a separate service agreement, order form, proposal, or other agreement between ROTHYR and a customer.
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
Any dispute relating to these Terms or the services will be subject to applicable state and federal laws and the jurisdiction of courts having authority over the dispute, unless the parties agree otherwise in a separate written agreement.
We may update these Terms periodically to reflect changes to our services, business practices, technology, or legal requirements.
When changes are made, we may update the effective date displayed at the top of this page. Continued use of our website or services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
If you have questions about these Terms, you may contact:
ROTHYR LLC
Email:
[email protected]